Easy Customer Service Account

Increase the font size  Reduce the font size 2022-09-26 IP Location 菲律宾 102
Industry Category Healthcare Position Practitioner / Medical Asst
Recruitment Department Number Of Recruits several
Work Location Bukidnon Quezon Nature Of Work Full Time
Gender Requirements Male Marriage Requirement No marital status restrictions
Education Level Open to all levels Work Experience No work experience restrictions
Age Requirement Above 18 years old Salary Package Negotiable
Updated Date 2022-09-26 Valid Until Long-term validity
Job Description

• Answers phone calls and provides important information/ assistance to clients.

• Checks mail, fax and internet mail to provide customer assistance.

• Manages computer/on-line guidelines for the purpose of responding to customer queries..

• Communicates with customer on the phone or using written correspondence to take care of concerns.

• Resolves customer issues on the first call/contact whenever possible without having to transfer caller.

• Follows escalation procedures as needed.

• Completes, processes and maintains applicable paperwork and records.

• Realizing the customers’ requirements as a result of effective listening and questioning skills

• Dealing Transacting with all calls politely, , courteously, professionally & assertively

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