HR BUSINESS PARTNER
Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme! Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.
WHAT IS AN HR BUSINESS PARTNER?
Satellite Office is extremely client focused and committed to successful outcomes for everything we do. To achieve this we need the very best staff, people who love what they do and want the opportunity to excel.We are committed to building a strong culture and focus on hiring candidates that have a strong work ethic, are personable and have strong communication skills.
WHAT WILL BE YOUR MAIN RESPONSIBILITIES?
Employee Relations
Represents company on Labor related casesServes termination noticesFacilitate exit procedure for resigned and terminated employeeProcesses employee separation docu
mentatio
nProcesses and routes clearancePrepares last pay requestCo
nducts exit interview and submits summary of exit interviewReleases exit docu
mentatio
nLast payPrepares Release Waiver & Quit ClaimPrepares Certificate of EmploymentCoordinates with HR-Timekeeping & Payroll for Certificate of Co
ntribution (SSS, Pag-ibig & PhilHealth)2316Counseling, grievance and discipline for all staffCo
nducts investigation on complaints and grievancesFacilitates the resolution of any employee relations problemsCounsels employee regarding work, family or perso
nal problemsHandles grievances of the employees, in a sensible mannerPrepares and issues disciplinary action memorandum
Account Management
Co
nducts regular site visits for off-site accountsBrings payslips, docu
ments, etc to offsite accountsMeets with Team Leads and discusses co
ncerns or updat
esTakes note on offsite co
ncerns and discusses co
ncerns to HR Head for immediate actio
nConducts Focus Group Discussions, as neededParticipates in meetings that involve a range of issues as needed and/or assigned (e.g. perso
nnel actions, regulatory requirements, actions involving outside agencies, inter-department needs, collective bargaining, etc.)Performance ManagementEnsure timely communication / execution / completion of the Performance Management ProcessDistribution of performance e
valuation formsRecords performance e
valuation resultsComputes performance ratingsMaintains performance e
valuation tracking systemTracks and mo
nitors performance e
valuatio
nPrepares employment docu
mentatio
nRegularizationPersonnel Action Memo (PAM)Compensation and Benefits Administratio
nAdministers both government mandated and company initiated benefits which includes government and company loansEnsures that all benefits administered are co
nsistent to the employees’ correspo
nding status and levelMaintains a record of all employee movement such as promotion, regularization, and merit increase / salary adjustmentsHandles HR Information System and 201 filesEmployee EngagementWorks with rest of HR team on company eventsCo
nducts new hire orientatio
nRecords and Reports ManagementPrepares mo
nthly and yearend reports on terminations, transfers, promotions, disciplinary action and other information requiredPrepare reports on complaints, counseling, grievances, surveys and other adhoc tasks
Others
Performs miscellaneous clerical functions and special projects as assignedPerforms general office support functions and assists perso
nnel as necessaryIn the absence of HR Head, handles issues and inquiries and supply authorized information to employees related to Employee relatio
nsOther duties as assigned
WHAT ARE WE LOOKING FOR?
Personal Skills and Qualities
Flawless integrity, with orientation towards compliance and people managementExcellent English communication skills, both written and verbalStrong business acumen, with an entrepreneurial mindsetExcellent time management skills with a strong sense of urgencyHigh energy, team orientatedExcellent management / organisatio
nal skillsPrecise, accurate, attention to detail a mustHigh learning aptitude with the ability to work unsupervisedCo
nfident to practice respo
nsible transparency at all timesMust demo
nstrate initiative and a ‘can do’ attitude – solutions-oriented and results focused
Qualifications & Experience:
Minimum of 8 years’ experience in Human Resources operatio
nsExtensive experience inExposure to and understanding ofMust have an entrepreneurial mindset – accountable for recommendations and decisions, and a good understanding of commercial approachesStrong preference towards docu
mentation and experience in docu
ment management is requiredExperience in the outsourcing / offshore staff solutions industries is requiredDegree qualified, preferably Psychology or Behavioral Sciences related, from a reputable College or University
Experience the AweSOme Life with Satellite Office! Voted as the Best Business Process Outsourcing (BPO) in the 2021 National Online Retail Association (NORA) Solutions Partner Awards and recognized as one of the BPO companies worldwide with the Best Candidate Experience in the 2021 Global BPO TA Awards – Satellite Office is looking for talented Filipino professionals to join our growing and awesome team!Our employees’ happiness is key to our success. We provide best-in-class workspaces and a holistic work environment, for you to grow as well as deliver the best outcomes for our clients. Learn more about us at www.satelliteoffice.com.Experience the Satellite Office Life.• We reward your ambition. We offer competitive compensation and benefits packages for our people.• Real people, real purpose. We support our people’s growth through continuous learning and development.• The freedom to be awesome. We ensure that our people are given opportunities to explore their passion through fun and learning activities to help balance work and life outside work.• Work and play haven. Our state-of-the-art facilities and technologies provide a work and play haven for our people.• We care. We believe in prioritizing our people and community’s physical and mental wellbeing.