Customer Service Officer (Open for IT Fresh Graduates)

Increase the font size  Reduce the font size 2022-09-27 IP Location 菲律宾 102
Industry Category Computer / Information Technology Position IT-Hardware
Recruitment Department Number Of Recruits several
Work Location Metro Manila (NCR) Quezon City Nature Of Work Full Time
Gender Requirements Male Marriage Requirement No marital status restrictions
Education Level College Diploma Work Experience No work experience restrictions
Age Requirement Above 18 years old Salary Package 15000-17000 PHP / Monthly
Updated Date 2022-09-27 Valid Until Long-term validity
Job Description

The Customer Service Officer provides Frontline and Backroom Technical and Customer service support to Apple Customers as part of Power Mac Center’s After Sales service.

Job Responsibilities:

The Frontline CSO is responsible to effectively man all daily over-the-counter activities.Properly facilitate screening and receiving of customer product/s that require post-sales service.Accurately provide feedback to over-the-counter technical inquiries from walk-in customers.Properly handle/resolve customer complaints & concerns both pre- after-sale transactions.

Job Requirements:

Candidate must possess at least a Bachelor's Degree, of any IT/Computer related course.Fresh graduates are welcome to apply.Customer service experience is an advantageExperience in Customer Service or equivalent is an advantage.
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