Network Operations Engineer

Industry Category	Computer / Information Technology	Position	IT-Network / Sys / DB Admin
Recruitment Department		Number Of Recruits	several
Work Location	Metro Manila (NCR) Makati	Nature Of Work	Full Time
Gender Requirements	Male	Marriage Requirement	No marital status restrictions
Education Level	Open to all levels	Work Experience	No work experience restrictions
Age Requirement	Above 18 years old	Salary Package	Negotiable
Updated Date	2022-09-27	Valid Until	Long-term validity

WHAT YOU WILL DO:

Responsibilities: Perform continuous monitoring and alert response, including service operation and customer support escalationsProduct and service operations, including continuous monitoring, alert handling, service implementation and continuous improvement.Collaboration with internal and external teams as shared owners of the infrastructure. This includes understanding the service and providing recommendations on service performance, reliability, and resiliency.

WHAT YOU WILL NEED:

At least two (2) years work experience in a NOC or SRE teamBachelor’s Degree in Computer Engineering/Science, Information Technology, Electronics & Communications Engineering or equivalentExperience in using monitoring tools like Solarwinds, AppMan, OpsMan, ELK, Prometheus, etc.Experience in handling Ticketing tools such as ServiceNowExperience in managing small technical teams is a plusTeam player, takes initiative, able to work with minimum supervisionTechnical:Experience in basic server administration (Windows/Linux)Knowledge in Router, LAN Switch, Firewall & ServersKnowledge in PSTN & Mobile TechnologyExperience in administering and troubleshooting virtual servers or containers is a plusExperience/Preferred Industry: telco, BPO, content provider, hosting, IT services

PLDT Global Corporation serves as the International retail sales and marketing arm of the PLDT Group. It started commercial operations in 2001 and has been tasked to provide innovative telecommunications solutions and other relevant consumer services mainly to Filipinos offshore. Presently, it has strategically set footprints in four (4) major regions in the globe (Hong Kong, Singapore, Itlay and United States of America).