AECOM is seeking a Technical Training Jr. Specialist – Safety, Health, and Environment to be based in Manila, Philippines
At AECOM, we’re delivering a better world.
We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.
Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team – over 50,000 strong – driven by a common purpose to deliver a better world.
The role is primarily responsible in the end-to-end development of curriculum and courses which translates learning needs into a quality learning intervention by working directly with subject matter experts and stakeholders. The role also supports the coordination, implementation, and facilitation of AECOM Safety, Health, and Environment (SH&E) training and development programs and helpdesk management. Moreover, the role provides assistance on Learning Management System (LMS), authoring tool, technical support, and reporting to subject matter experts, stakeholders, and learners.
Responsibilities:
Work with stakeholders and subject matter experts to support strategic SH&E technical training goalsCollaborate with subject matter experts in the end-to-end process of training.Work with the operations, training, and quality teams to identify performance gaps related to a technical work function.Help in co
nceptualizing training modules, development programs, and materials ba
sed on identified needs of employees.Assist in the design and creation of multimedia assets and products for training.Assist in preparing training materials and other logistics for the training.Assist in creating learning courses in LMS and courses in learning pathways.Understand and analyze different training modalities (Instructure Led Training (ILT), Virtual Instructor Led Training (VILT), Web ba
sed Training (WBT)) and make recommendations for blended approaches that fit the organization’s needs.Coordinate learning co
ntent with subject matter experts, create outline, develop training e
valuation measures and training materials knowledge assessment, and test design.Host webinars for Virtual Instruction Led Training Sessions as requested.Mo
nitor and ensure quality delivery of learning sessions.Register learners to vendor courses (PureSafety, Hazwoper 10 and 30 classes).Regularly provide feedback on co
ntent and recommend improvement of courseware.Facilitate different training and orientations as assigned.e
valuates learner’s examination, provide records, and co
nsolidate results.Modify and create programs, curriculum, WBT, ILT, and VILT training, learning pathways, and learning paths in LMS.Generate and analyze reports for status completions, course completions, learning hours, and user completions.Manage and deliver projects which will be assigned from time to time; work with subject matter experts, outside consultants, vendors, projects groups, and cross-functio
nal teams as required.Update Learning Management System library of courses.Maintain and administer Learning Management System.Perform safety, health, and enviro
nment helpdesk duties including marking of completions.Escalate and analyze identified issues and co
ncerns to the Team Lead for timely resolution.Perform simple but varied tasks in compliance with service level agreement, process, policies, and procedures.Assess identified issues and collate docu
mentation to assist in investigating and in resolving common and recurring issues.Support selected simple process improvement initiatives to streamline processes.
Requirements:
Bachelor’s degree and/or at least 3 years of relevant work experience in curriculum planning and development with direct experience in creating learning programs and facilitating learning sessions.Intermediate proficiency in MS Office tools (Word/Excel/PowerPoint/Outlook)Working knowledge and understanding in facilitation, o
nline and in-person, and customizing learning content.Expertise in curriculum development and instructio
nal design.Excellent project delivery skills within tight timescales.Experience creating reporting dashboards.Experience working in business process outsourcing, shared services, or a similar model with training related roles or other similar functions.Experience using systems such as LearnUpon, Degreed, Articulate360, Photoshop, and PremierPro or other similar LMS, LXP platforms and authoring tools.High-level of effective interperso
nal communication skills both written and verbal.
Qualifications & Attributes:
Technical Competencies:
Curriculum Planning and DevelopmentInnovative Learning Solutio
nsLearning Co
ntent Analysis, Design & DevelopmentTraining e
valuation StrategyLMS Administratio
nLearner Record Management
Functional Competencies:
Knowledge of Adult Learning PrinciplesExperience in working with o
nline learning management systems and co
nducting training virtually via virtual training, such as but not limited to MS TeamsExcellent presentation skillsAnalytical thinking – trend analysis and reportingAbility to plan, execute, measure results and drive improvement on a co
ntinuing basis.
Attributes
Ability to effectively communicate and collaborate within a specific group of internal and external customers. (Communication)Ability to maintain good customer relatio
nship with the ability to proactively support customer needs and requirements. (Customer Service)Ability to be thorough and meticulous in completing assigned tasks and identifying errors, duplicates, & discrepancies through defined methods. (Attention to Detail)Ability to identify, assess, and resolve simple to moderate issues by following defined policies and procedures. (Problem Solving)