-To assist resolve irregular system events
-To respond to customer inquiries and provide feedback on system issues
-Provide support to end users in their daily operations
-Identify and resolve operational problems and carry out the necessary repairs and adjustment to minimize downtime and prevent future problems
-Install, configure and setup LAN/WAN and dial access services.
-Capable of preparing simple documentation
RGB International Bhd. (“RGB” or “the company”) was incorporated on 16 Jan 2003 under the Malaysian Companies Act, 1965. RGB is an investment holding company with subsidiary companies ( “RGB Group” or “the Group” ) Primarily involved in:
Sales and marketing, and manufacturing of electronic gaming machines and equipment (“SSM”)
Machine concession programs & technical support management (“TSM”)
Engineering
History of RGB’s involvement in the gaming industry began in 1986 through its wholly owned subsidiary, RGB Sdn Bhd (“RGBSB”). RGB is acknowledged as a leading supplier of electronic gaming machines and casino equipment in Asia Region.
The group is also a major machine concession programs provider in Asia and also operates in Malaysia, Cambodia, Lao PDR, Vietnam, Singapore, Philippines, Macau, Nepal and Timor Leste.