Global Virtuoso, Inc.  

Follow0

Global Virtuoso is a Philippine-based outsourcing company that provides specialist support in mission critical business areas. Our Manila-based team of industry-leading specialists in diverse disciplines and sectors – our Virtuosos – delivers process efficiencies and global best practice at a fraction of the cost of comparable staff in clients’ home markets.As a result of these world-class capabilities we are trusted with key processes by large international businesses. We also provide Small and Medium Enterprises (SMEs) with the infrastructure for growth without the need to take on more staff, larger premises or vastly increased costs.In contrast to traditional Business Process Outsourcing (BPO), we call our work Knowledge Process Outsourcing (KPO) because we manage highly technical processes that rely on knowledge, technical expertise and understanding of specific business strategies and needs. Many of these processes are not commonly outsourced and are beyond the capabilities of most traditional BPO houses.Our growing reputation is based on our ability to understand, document, transition, and successfully execute complex technical processes across a number of highly regulated industries. Underpinning these skills, our quality management and process improvement resources, supported by a robust transition management framework, enable us to take on new processes in industries that we have not previously managed. In doing so, we often increase the quality and performance of process delivery against our clients’ experience of managing the processes in-house.In addition to delivering these bespoke services for a broad range of businesses, we offer specific expertise in three key areas such as Aviation, FACA and Healthcare.