Privacy Policy

This agreement only applies to the online services (hereinafter referred to as "services") provided by Sanxio Ecommerce Philippines (hereinafter referred to as "we") to Sanxio Ecommerce Philippines users (hereinafter referred to as "you") such as information display and commodity transactions. Release date: 2023-03-30. Effective date: 2023-03-30. This policy will help you understand the following: 1. How we collect and use your personal information 2. How do we use cookies and similar technologies 3. How do we share, transfer and publicly disclose your personal information 4. How do we protect your personal information 5. Your rights 6. How your personal information is transferred globally 7. How to update this policy 8. How to contact us We are well aware of the importance of personal information to you, and will do our best to protect your personal information safe and reliable. We are committed to maintaining your trust in us, adhering to the following principles to protect your personal information: the principle of consistent power and responsibility, the principle of clear purpose, the principle of choice consent, the principle of least enough, the principle of ensuring security, the principle of subject participation, and the principle of openness and transparency. At the same time, we promise that we will take corresponding security protection measures to protect your personal information in accordance with mature security standards in the industry. Please read and understand this Privacy Policy carefully before using our products (or services). 1. How we collect and use your information Personal information refers to various information recorded electronically or in other ways that can identify a specific natural person or reflect the activities of a specific natural person either alone or in combination with other information. We will only collect and use your personal information for the following purposes described in this policy. When you close or stop using related functions or services, we will stop collecting your personal information. The following information you provide will continue to authorize us to use it during your use of the service. When you cancel your account, we will stop using and delete the above information. The above information will be stored within the territory of the People's Republic of China. If cross-border transmission is required, we will separately obtain your authorization and consent. In order to achieve the purpose stated in this policy and provide you with better customer service and user experience, we may access third-party SDK services. When you use these services, your information may also be collected. When you close or stop the use of related functions or services, the collection of your personal information will stop. (1) Provide you with account services In order to complete the account service, you need to provide the following information: your mobile phone number, email, name and created password, etc. If you cannot provide the above information, you may not be able to register an account or use this system. (2) Equipment safety management In order to ensure the stable operation of the services we provide to you and prevent your personal information from being obtained by criminals, with your consent, we will collect your device model, operating system, geographical location, unique device identifier, login IP address, and access to the network Method, type and status, network quality data, operation logs, and service failure information. These information are necessary to ensure security. If you do not agree to our collection of such information, you may not be able to complete the purpose of hardware binding and reinforcement. (3) ID card scanning and face recognition services In order to protect the security of your account information and ensure that it is operated by yourself, it is necessary to obtain your biological information (face information, fingerprint information) and collect the corresponding information generated during your use of our services in functional scenarios such as real-name authentication and survival authentication. Record. At the same time, in order to verify the accuracy of the information, we will verify your information, such as ID number, biometric information (face information, fingerprint information) with the institutions (government agencies, public institutions, commercial organizations) that legally store your information Check; we will verify the legitimacy of the sources of information provided by such verification agencies. By clicking "Authenticate or Agree", you agree and authorize us to obtain and use your above information for this service, and authorize us to use it for identity verification. (4) Provide service status notification and query service In order to comply with laws, regulations and regulatory requirements, and to make it easier for you to inquire about transaction status or historical records, we will archive your identity information, transaction information, and behavior information when you use the website service, and process this information in strict accordance with laws and regulations. Safekeeping. When we want to use information for other purposes not specified in this policy, we will ask for your consent in advance. When we want to use the information collected for a specific purpose for other purposes, we will ask for your consent in advance. (5) Device permission call In order to provide you with convenient and high-quality services, we may call your device storage permissions, photo album permissions, camera permissions, etc. Storage permissions are used for you to download and save pictures or videos you are interested in, and album permissions are used for uploading pictures when you post information Or video, the camera permission is used to take pictures, record videos, scan QR codes and other scenarios. You have the right to choose to close the authorization of the above permissions at any time, but it may affect your normal use of some or all functions of our website. 2. How do we use cookies and similar technologies (1) cookies In order to ensure the normal operation of the service, we will store a small data file called a cookie on your mobile device. cookies usually contain data such as login status and access records. cookies enable the Services to store your membership status. We will not use cookies for any purpose other than those stated in this policy. You can manage or delete cookies according to your own preferences. You can clear all cookies saved on your mobile device, but if you do this, you will need to log in or set it up again each time you visit our website. (2) Network Beacon Our website may also contain some electronic images (hereinafter referred to as "web beacons"). The use of web beacons can help the website count users who browse the web or access certain cookies. We will collect information about your web browsing activities through web beacons, such as The address of the page you visited, the location of the referenced page you visited before, your browsing environment and display settings. (3) Network agent If you access third-party services through our website or client, we cannot guarantee that these third parties will take protective measures in accordance with our requirements. In order to do our best to ensure the security of your account, we may use dedicated network protocols and proxy technologies (called "dedicated network channel" and "network proxy"). In this way, we can help you identify known high-risk sites, reduce the resulting risks of phishing and account leaks, and at the same time help protect the common interests of you and third parties. (4) about SDK service 1. In order to achieve the purpose stated in this policy and provide you with better customer service and user experience, we may access third-party SDK services. When you use these services, your information may also be collected. When you close or stop the use of related functions or services, the collection of your personal information will stop. 2. The aforementioned "information" includes your identity information, account information, credit information, transaction information, whereabouts track information, electronic device information, and electronic device operation log information. 3. In order to ensure the security of your information, we are obliged to keep the above information confidential, and we will do our best to take various measures to ensure information security. 4. These terms come into effect when you sign them, and have independent legal effect, and are not affected by whether the contract or agreement to which these terms are established or not and the status of their effectiveness. Third-party SDKs: The currently connected third-party SDK service WeChat authorizes login. This service is for users to obtain your verification status during registration and login business. If the user refuses us to collect relevant information, he can click "not allowed" or "cancel" on the relevant authorization interface, and we will not collect relevant information. 3. How do we share, transfer and publicly disclose your personal information (1) Sharing We will not share your personal information with any other company, organization or individual, except in the following cases: 1. Sharing with explicit consent: After obtaining your explicit consent, we will share your personal information with other parties. 2. We may share your personal information externally in accordance with laws and regulations, or in accordance with the mandatory requirements of government authorities. 3. Relevant judicial or government departments. According to laws and regulations or mandatory government regulations, users' personal information must be provided to relevant judicial or government departments. 4. Sharing with authorized partners: only to achieve the purpose stated in this policy, some of our services will be provided by authorized partners. We may share some of your user information with our partners to provide better customer service and user experience. We will only share your user information for legal, legitimate, necessary, specific, and clear purposes, and will only share user information necessary to provide services. In order to better operate and improve technology and services, you agree that we and our authorized partners may use the collected information for other services and purposes in compliance with relevant laws and regulations. We will sign strict confidentiality agreements with companies, organizations and individuals with whom we share personal information, requiring them to process personal information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures. (2) Transfer We will not transfer your personal information to any company, organization or individual, except in the following cases: 1. Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties; 2. When it comes to mergers, acquisitions or bankruptcy liquidation, if it involves the transfer of personal information, we will require the new company or organization that holds your personal information to continue to be bound by this privacy policy, otherwise we will require the company or organization to Ask for your authorization again. (3) Public disclosure We will only publicly disclose your personal information under the following circumstances: 1. After obtaining your explicit consent; 2. Disclosure based on laws: We may publicly disclose your personal information under the circumstances of laws, legal procedures, lawsuits or mandatory requirements of government authorities. 4. How do we protect your personal information (1) We have adopted industry-standard security measures to protect the personal information you provide to prevent unauthorized access, public disclosure, use, modification, damage or loss of data. We will take all reasonable and feasible measures to protect your personal information. We will use encryption technology to ensure the confidentiality of data; we will use trusted protection mechanisms to prevent data from malicious attacks; we will deploy access control mechanisms to ensure that only authorized personnel can access personal information; Protection training courses to strengthen employees' awareness of the importance of protecting personal information. (2) The Internet environment is not 100% safe, and we will try our best to ensure or guarantee the security of any information you send us. If our physical, technical, or management protection facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, resulting in damage to your legitimate rights and interests, we will bear corresponding legal responsibilities. (3) After an unfortunate personal information security incident occurs, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, and your own prevention and control measures. Advice on reducing risks, remedies for you, etc. We will promptly inform you of the relevant circumstances of the incident by email, letter, phone call, push notification, etc. When it is difficult to inform the personal information subject one by one, we will issue an announcement in a reasonable and effective manner. (4) When our products or services cease to operate, we will notify you in the form of push notifications, announcements, etc., delete or anonymize your personal information within a reasonable period of time, and immediately stop collecting personal information activities, and close third-party application service interfaces to prevent third-party services from collecting and continuing to use personal information. At the same time, we will also actively report the handling of personal information security incidents in accordance with the requirements of the regulatory authorities. 5. Your rights In accordance with relevant Chinese laws, regulations, standards, and common practices in other countries and regions, we guarantee you to exercise the following rights with respect to your personal information: (1) Access to your personal information You have the right to access your personal information, except for exceptions provided by laws and regulations. If you want to access the personal information in your account, you can access the relevant name, account number and other information by visiting my account. (2) Correct your personal information If you want to modify your basic personal information, you can log out of the account of this membership number and re-register. (3) Delete your personal information You can request us to delete your personal information under the following circumstances: 1. If our handling of personal information violates laws and regulations; 2. If we collect and use your personal information without your consent; 3. If our handling of personal information violates our agreement with you; 4. If you no longer use our products or services, or you cancel your account; 5. If we no longer provide you with products or services. If we decide to respond to your deletion request, we will also notify the entities that obtained your personal information from us and request them to delete them in a timely manner, unless laws and regulations provide otherwise, or these entities obtain your independent authorization. After you delete information from our service, we may not delete the corresponding information in the backup system immediately, but will delete the information when the backup is updated. (4) Change the scope of your authorization and consent Each business function requires some basic personal information to be completed (see "1. How we collect and use your personal information" in this policy). For the collection and use of additionally collected personal information, you can give or withdraw your authorization and consent at any time. When you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the previous processing of personal information based on your authorization. (5) Cancellation of account by the subject of personal information Application for cancellation of account. After canceling the account, we will stop providing you with products or services, and delete or anonymize your personal information according to your requirements. Except as otherwise provided by laws and regulations. (6) Responding to your above request For your reasonable request, we will respond in time. For those that are unnecessarily repetitive, require excessive technical means (for example, requiring the development of new systems or fundamental changes in existing practices), pose a risk to the legal rights of others, or are very impractical (for example, involving information stored on backup tapes) request, we may deny it. We will not be able to respond to your request in the following circumstances: 1. It is related to the performance of the obligations stipulated by laws and regulations by the personal information controller; 2. Directly related to national security and national defense security; 3. Directly related to public security, public health, and major public interests; 4. Directly related to criminal investigation, prosecution, trial and execution of judgments; 5. The personal information controller has sufficient evidence to show that the personal information subject has subjective malice or abuse of rights; 6. In order to protect the major legal rights and interests of the personal information subject or other individuals such as life and property, but it is difficult to obtain the consent of the individual;