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Customer Solutions Architect

2022-09-27 07:48IP Location 菲律宾1770
Area:Metro Manila (NCR) Makati
Industry Category:Engineering
Position:Electronics
Department:
Number Of Recruits:several
Nature Of Work:Full Time
Gender Requirements:Male
Marriage Requirement:No marital status restrictions
Education Level: College Diploma
Work Experience:No work experience restrictions
Age:Above 18 years old
Salary Package:Negotiable

The CSA understand and transform customer requirements into solutions based on NNIT standard services as well as quality standards and processes.

The CSA can understand/solve technical challenges and is able to contribute to design and optimization of IT architecture solutions.​

The CSA communicates as trusted advisor and interacts professionally with diverse internal and external stakeholders from technician to executive management level.

The success criteria:

Designs based on Reference ArchitectureCustomer satisfactionMeeting deadlines, milestones, KPI, SLA or similar metricsPromotion of designs based on standard solutions and reference architecture

Role responsibilities are:

The CSA understand and transform customer requirements into solutions based on NNIT standard services as well as quality standards and processes.The CSA can understand/solve technical challenges and is able to contribute to design and optimization of IT architecture solutions.The CSA communicates as trusted advisor and interacts professionally with diverse internal and external stakeholders from technician to executive management level.

Job Requirements:

Relevant bachelor level studyITIL3 / ITIL4 certificationMin. 3 years in role related to:IT architect roleTechnical Project Manager roleMS O365Diplomatic and empathicTeam player in a matrix organizationSelf-driving, understanding how to navigate to accomplish results

Nice to Have:

Relevant Master level studyProject Management certificationSaFe certificationMS Automation (Power Automate / apps)
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