TECHNICAL SERVICE SUPERVISOR

BE PART OF THE GROWING KIMMUNITY OF THE PHILIPPINES' MOST TRUSTED ONE-STOP-SHOP FOR THE LATEST IN ELECTRONICS, GADGETS, AND TECH ACCESSORIES SINCE 2006!

YOUR ROLE:

Responsible in ensuring that traded products meet set standards of quality, reliability and performance. Will also be in-charge in monitoring the maintenance, troubleshooting and repair of defected products by the technicians. Will implement quality policies and procedures to ensure products meet customer expectations.

YOUR FUNCTIONS:

·       Set and implement internal/external quality requirements to ensure products meet customer expectations.·       Conduct assessment of company processes to develop in-house quality policies, procedures and specifications.·       Ensure collaboration with other functional teams to implement systems and standard operating procedures·       Work in partnership with Warehouse and Purchasing teams to specify quality requirements for packaging materials and traded products from vendors and suppliers.·       Collaborate with Customer Service and Warehouse Operations to ensure that customer returns of defective products are properly recorded, stored, evaluated and disposed of in accordance with SOPSupervise technicians, inspectors, and other company staff to ensure they perform their duties in line with established quality procedures·       Work with HR and other functional teams to organize trainings for QC personnel to enhance their skills and knowledge on product quality requirements.·       Collect and compile quality data for preparation and presentation to senior management.·       Contribution to team meetings and decision making·       Performs other duties as may be assigned

YOUR QUALIFICATIONS:

·       With bachelor’s degree of computer or engineering courses.·       With minimum of 5 years as supervisor or team lead in the same capacity.·       Relevant experience and industry practices related to Quality Control and Assurance is preferred. Should be from industries of consumer electronics, specifically on mobile, electronic gadgets and appliances.·       With work experience from Service Centers will be an advantage.·       Above average analytical, interpersonal, and organizational skills.·       Must have ability to create procedures and policies relevant to the scope of work and have the drive to execute to the organization.·       With good communication and leadership skills that can manage a team of 10 to 15 staffs.Willing to work in Maysan, Valenzuela

IF YOU THINK YOU ARE THE RIGHT PERSON AND WOULD LIKE TO BE PART OF OUR KIMMUNITY, SEND YOUR APPLICATION NOW! :)