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Inbound Customer Service Representative

2022-09-27 07:38IP Location 菲律宾1500
Area:Metro Manila (NCR) Makati
Industry Category:Healthcare
Position:Practitioner / Medical Asst
Department:
Number Of Recruits:several
Nature Of Work:Full Time
Gender Requirements:Male
Marriage Requirement:No marital status restrictions
Education Level:Open to all levels
Work Experience:No work experience restrictions
Age:Above 18 years old
Salary Package:Negotiable

Job Descriptions

We are hiring full-time Inbound Customer Service Representatives to manage customer queries, feedback and complaints in a timely manner. You will be asked to log all types of calls and escalate complaints across a number of communication channels. To do well in this role, you must accept ownership for effectively solving customer issues, complaints and inquires. Candidate also needs to be able to remain calm when customers are frustrated and comfortable with working with various CRM.

Qualifications:

Experience working with customer support an advantageAbility to stay calm when customers are stressed or upsetFollow communication “scripts” when handling different topicsComfortable using computers and working knowledge in MS Office and MS ExcelStrong command of the English language

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