TELEPHONY ENGINEER

RESPONSIBILITIES:• Responsible for handling telephony and mobility systems of the Bank.• Technical support for Telephone related concerns• Technical support for mobility related concerns• Analyzes financial impact and operational expenses for Telephony and Mobility infrastructure of the Bank• Oversees Telephony infrastructure• Coordination to Telco for related Telephony and Mobility concernsQUALIFICATIONS:• At least 3 years experience on managing Telephony systems• Has knowledge and background on telephone call flow development• Applications: Microsoft, WebSphere, Eclipse, NetBeans, Postman, Aspect, Twilio, Cisco, Cloud PABX, Zoom Phone Intune orany contact center platform• Has knowledge on API integrations and development• Has knowledge on Telephony Infrastructure and integrations• Has basic knowledge on accounting and financial analysis