Client Services Manager | Medical (Permanent Home Based w/ HMO)

Job description

A Client Services Manager manages and leads a team of virtual assistants, with the primary role of ensuring congruence between the virtual assistant’s performance and the clients’ expectations.

TASKS:

Managing the day-to-day planning, operations, and problem-solving of a team of Medical Client-VA pairs to meet with required targets set by clients as a Client Services ManagerPartnering with clients in creating task lists for productivity and profitability of their businesses and Client-VA pairsWorking with clients to help grow their businesses with the help of all services offered by REVA Global Medical Division as Client Services ManagerMedical Client-VA managementManaging the clients and their needs with REVA Global’s services (Mitigating concerns, anticipating growth, identifying patterns, handling situations, high-level escalations, negotiations, etc.)

QUALIFICATIONS:

A Degree in a medical or healthcare-related field is preferredAt least three years of Healthcare/Medical Management/ Remote Management experience (Familiar with Operational Processes)Highly proficient in the English Language (Both written and oral)Can perform under pressure and work alongside high-level professionals in a team environmentSelf-starter and highly-motivatedIs focused, organized, and has a growth mindsetAt least one year of Training and Development experience (preferred but not required)Ability to think outside the box: can understand requirements and create solutions if necessaryMust be efficient with MS Office applications and Google Suite

SYSTEM REQUIREMENTS:

PRIMARY

Computer Processor: Core i3-5th gen / AMD A8 / Ryzen 3 (2015 or later)Computer Memory/RAM: at least 8.00 GBComputer Operating System: at least Windows 7Headset: Any USB type headset with a noise-canceling feature

BACK-UP

Computer Processor: Core i3 – 3rd gen or later (2013 or later)Computer Memory/RAM: at least 4.00 GB

Job Types: Full-time, Permanent

Salary: Php55,000.00 - Php75,000.00 per month

Benefits:

Company eventsHealth insuranceOpportunities for promotionPaid trainingPay raiseWork from home

Schedule:

8 hour shiftMonday to FridayNight shift

Supplemental pay types:

Performance bonus

Experience:

Management: 2 years (Required)-