Technical Support Engineer 3, PMO Project Proposal - (22024381)

Emerson’s 130 years of history has been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. Our disciplined management process helps us continue to deliver strong and consistent performance even in the most challenging of conditions, marking in 2020 our 64th year of consecutive increased dividends.

By joining us as a Technical Support Engineer 3, PMO Project Proposal, you will complete an online technical training that will cover from basic Instrumentation and Control engineering concepts and principles up to an in-depth product training for Rosemount Measurement products. You will work with senior engineers and have interactions with our Asia Pacific sales team, order management team and factory to ensure technical and commercial accuracy of project proposals and orders.

In this capacity, you will have the opportunity to demonstrate your engineering proficiency and skills in providing excellent project management and customer support service to Emerson and its customers as a member of Automation Solutions – Measurement Solutions Asia Pacific group.

If this sounds like a perfect fit for you, apply now and join our team in Quezon City, Philippines.

IN THIS ROLE YOU WILL:

Prepare Project proposal/quotation for Asia Pacific Sales offices and customers with the following duties:

Part Number/Model Number Creation

Analyze customer requirements and provides recommended product features and build modelIdentify product suitable to replace an obsolete or competitor’s unit based on sizing or information from the old productValidate and Check customer-provided model code for correctness and applicability based on customer specifications and current product offeringsReview individual instrument specifications / requirements and selects appropriate model code and service offering. All products are based on current product offerings and service offering.evaluate customer requirements and recommends non-standard technical workaround based on customer description and data sheetsCoordinate with suppliers to determine the part numbers of buyout productsIdentify Non-standard offering from a given database, that can be offered to fulfill customer requirementsValidate the Model Number in the business system/tool (Toolkit/Oracle): code requirements, special requirements, assembly codes

Product Proposal Creation

Enters quote details, recommended product model codes, and miscellaneous items (documents and services) in systemGenerates new or revised proposalPrepares Clarification, Deviation and Assumption ListProvides product lead timeCoordinates with the supplier/factory/other support group to obtain/identify specific lead time of a product not readily available on the system (may be a custom item with no standard lead time)Coordinates with the supplier/factory/other support group to obtain product and service pricingEscalates commercial inquiries to factory /Escalates pricing issues to appropriate support group

Product and Application Information

Provides product specification information that the customer needsExplains product specification and product features to customersevaluates basic engineering specification and compares application with industry standards and escalate to whom it should be directedRecommends solution for industry standard compliant engineering specifications (standard product)Recommends alternative solution for non-compliant engineering specifications to industry standards

documentation Management/Control

Gathers, collects, organizes, and sends electronic copies of documentations to customerIdentify customer documentation requirements and specifications/Reviews customer data and documentation requirements (type, format, copies) against factory standardReviews completeness customer data and documentation requirementsConsolidates Material Certification/documentsFill outs customer nonstandard records (Non EMR docs - e.g. Price list, Instrument tag list, etc)Reviews and resolves escalated documentation issuesAnalyzes risks related to documentation requirements and escalates to project manager/engineer

FOR THIS ROLE YOU WILL NEED:

A Bachelor’s Degree in Instrumentation and Control, Electrical, Electronics, Mechanical, Chemical EngineeringAt least 3 years actual experience in proposal generation, sizing, calculations and order management for process automation, control and optimization technologies and servicesKnowledge on process controls, Instrumentation, and technologyStrong technical knowledge on all Instrumentation productsSkilled with Microsoft office applications & other web-based applicationsBasic knowledge on Commercial and Financial systemsKnowledge in Trade ComplianceKnowledge & experience with Instrumentation Quality and product documentsAdvance Knowledge of Engineering PrinciplesOil and gas industry knowledge

WHO YOU ARE:

You have a good planning, customer focus and project handling skills to meet customer deadlines and competent engineering skills to meet project requirements. You are action oriented and have a strong drive for results and exhibit passion and enthusiasm to get things done. Self-directed with a strong sense of urgency in meeting tasks and deadlines. With excellent communication skills, you can effectively communicate ideas, collaborate, and effectively work with people across any level. You are a team-player with analytical skills and keen attention to details.

Our Offer to You:

Make a difference with the work you do

By joining Emerson as a Technical Support Engineer 3, PMO Project Proposal, you will be given the opportunity to explore new and fresh ideas on how to improve existing Finance processes.

#LI-Hybrid