Application Specialist

Chemoscience Phils, part of Chemopharm Group is a private equity backed leading manufacturer and distributor of medical technology and healthcare products in South East Asia. Headquartered in Malaysia, the Group has presence across the region in Singapore, Thailand, Indonesia and the Philippines.

The Group is embarking on an aggressive expansion plan and is looking for an energetic and motivated individual to join the team as an Application Specialist for the Analytical Chemistry team. This role would require the individual to be a trusted consultant in delivering timely and reliable application support to customers. 

You will play an important role to:

Perform demonstration, evaluation, method validation/verification of equipment at customers’ site.Assist customers in writing up evaluation and method validation/verification protocols and reports.Perform technical training on proper usage of the equipment at customers’ site.Conduct on-site / online seminar.Respond to customer application requests, take corrective actions and complete customers application concern.Provide technical advice on the usage of the equipment to customers.File faulty items claim with principles and ensure the replacement items are returned to customers.Represent Chemoscience in a professional manner during each and every customer visit.Be responsive to customer needs and build rapport with customers and end-users.Demonstrate ability to work as a team and also capable working independently.Be responsible for the initial and on-going product/technology training for Chemoscience sales team.Attend Sales and Marketing meeting to discuss obstacles and find solutions and also to exchange market information with sales people.Constantly upgrade knowledge skills on equipment and self-improvement skill eg. people skills 

To be successful in this role, you would require:

At least a Degree in Chemistry, Biotechnology or any similar field. Preferably 1-2 years of related laboratory experienceExperience in handling Analytical Chemistry lab instruments is an added advantagePossess good interpersonal and communication skills.Willing to work hard and is dependable. Able to converse well in English Willing to travel

Kindly do visit our website at https://www.chemopharm.com/country/philippines/ to learn more.