Payroll Specialist

The HR Specialist is responsible for providing technical and complex issue resolution support to the HR function, as well as managing individual and mass data changes in the HR systems as it relates to core HR activities.

Key Accountabilities

Provide cross functional transactional data support to CoEs aligned to core HR processes being supported by the HR Direct teamExecute data changes in the HR system (Workday) related to non-self-service transactionsSupport Managers by answering more complex queries related to HR data specific to CoE activities (e.g., performance management cycle, L&D course catalog refresh)Manage mass data changes and systems activities related to employee entries and -exits (e.g., mass systems onboarding after M&A activity)Provide guidance and best practices around data usage and data management policies / procedures within HR systems to Finance, Payroll, or other downstream stakeholders to drive continuous improvementIdentify resolutions for complex or high risk data management queries Escalate to HR Specialist Lead or external vendors and COEs as needed

Skills & Competencies

Strong technical, analytics, business, and financial acumen, with the ability to analyze complex data, draw conclusions, and offer recommendationsExcellent working knowledge of data management best practices and standardsAbility to communicate complex technical concepts to non-technical resourcesPassionate about team work and providing excellent customer service through efficient processesUnderstanding of core HR processes and HR management practicesResults focused with the ability to manage competing priorities and multiple stakeholdersProactive in achieving results and seeking improvementsAttention to detail and an ability to work towards tight deadlinesProficiency in MS Office suite, especially MS Excel and Access

Qualifications/ Experience/ Education

Bachelor’s degree in Human Resources, Data Science, or other related field1-3 years of experience in a corporate HR support or client services role preferred1-2 years as a business or HR analyst role with complex processingChat experience preferred