Area：Metro Manila (NCR) Makati
Industry Category：Accounting / Finance
Position：Banking / Finance
Department：
Number Of Recruits：several
Nature Of Work：Full Time
Gender Requirements：Male
Marriage Requirement：No marital status restrictions
Education Level： College Diploma
Work Experience：No work experience restrictions
Age：Above 18 years old
Salary Package：Negotiable
The Role
As an Insurance Collections Associate, you will be responsible for managing and handling after-sales concerns to attend to customer's needs and you will cope with various support functions like request handling, monitoring of insurance payment and collection, to maintain good customer relationships by providing excellent service that will lead to customer loyalty.
How you'll contribute
Handles proactive debiting of insurance premiums for consumer lending accounts (Home, SBL, and Auto Loan).Conducts collections call out to clients with due and overdue insurance premiums and use all available collection tools to increase collection rate.Provides support and assistance to other units of the bank in addressing complaints by giving the required information or data necessary to resolve complaints filed by the customer.What we’re looking for
Bachelor's Degree in Business Studies/Administration/Management, Finance/Accountancy/Banking.With 2 years of experience in CollectionsKnowledge of various consumer lending products and basic customer service.Good quantitative and analytical skills. Experienced in customer service.Ability to communicate effectively, whether written or oral.Effective in time management.Proactive and result-driven.