Relationship Specialist (PCOBG)

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Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development. With Metrobank, a meaningful life is within your reach!

Position Title: Relationship Specialist (PCOBG)

Job Summary:

The position is primarily responsible for assisting the Relationship Manager maintain close ties with merchants with a view of growing the relationship and ensuring billing levels are maintained. The role will also include elements of merchant customer service.Merchant visitations, extending customer service activities, conducting outbound calls with a view to establishing rapport with merchants and resolving issues.Merchant Orientation to ensure merchant outlets are informed of terminal functionalities, fraud prevention and key information to increase merchant potentialPrepare communication materials for updates and other relevant information on sales and promotional programs

Role Exposure:

Business Knowledge ApplicationContinuous Improvement and InnovationCustomer FocusInterdependenceBuilding Relationships and Network

Qualifications:

Has experience in merchant relationship from a credit card company or any financial institution is an advantageGood oral and written communication skillsMust be willing to do field workProficient in the following Microsoft applications: Word, Excel and Powerpoint

Other Details:

Rank: Rank and FileUnit: Products, Channels and Overseas Banking GroupOffice: MCC Center, Ayala Ave., Makati City