Area：Misamis Oriental
Industry Category：Accounting / Finance
Position：General / Cost Accounting
Department：
Number Of Recruits：several
Nature Of Work：Full Time
Gender Requirements：Male
Marriage Requirement：No marital status restrictions
Education Level： College Diploma
Work Experience：No work experience restrictions
Age：Above 18 years old
Salary Package：Negotiable
Job Mandate:Primarily responsible for curing accounts, focusing on accounts DPD 1 to 90, via calling to maintain loan portfolio delinquency level at minimum and acceptable levelDuties and Responsibilities:1. Cure past due accounts primarily through calling • Call clients to follow-up payments • Secure promise to pay • Negotiate and offer payment programs based on client’s financial situation2. Support FCOs (field collection officers) and collection agencies • Conduct initial call outs to support FCOs • Provide relevant client information and payment information • Facilitate payment programs/ arrangement3. Report, update, monitor past due accounts • Submit/ encode collections status/ information required • Update borrower contact details and other relevant information in the system • Monitor past due balances and take necessary actions4. Others • Resolve collections-related customer complaints in a timely manner • Perform other tasks that may be assigned by supervisorMinimum Qualification RequirementsCollege graduateAt least 1 year of experience in collections, preferably consumer loans or call centerComputer proficiency especially Microsoft OfficeGood oral and written communication skillsMath skills (calculate payment)Fluent in Bisaya, Tagalog or English