Customer Service Representative | Day Shift | Makati

Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.

Qualifications:

Candidate must possess At least Vocational or Bachelor's degree in any courseWith or without work experienceAt least above average communication skillsCan handle irate customers, buyers and tenantsWilling to work in Real Estate companyWilling to work under outsource (Wilserv)Can start immediatelyWilling to be absorbed by the Client

Work schedule: Day Shift; Monday-Friday

Benefits:

●Government benefits

●Service Incentive Leave

●Uniform

●Dividends

●13th month pay

●Insurance

●OT pay