Collection Associate (Alabang Site)

Candidate must possess at least a Bachelor's/College Degree , Finance/Accountancy/Banking or equivalent.At least 1 year(s) of working experience in the related field is required for this position.With experience on Accounts ReceivableFull-Time position(s) available.OVERALL OBJECTIVES:Collection is responsible for reducing receivable balances within an assigned portfolio.  The results are measured by an over 90-day Gross accounts receivable ("AR") balance reduction goal.  He / She is responsible for managing a high call volume and consistent follow up to collect all due receivables.  This position requires the capability to work independently with limited supervision and a strong sense of urgency and aggressiveness to collect balances from customers.KEY RESPONSIBILITIES:• Conduct collection calls to customers to: Follow-up and confirm customer payment for collection including payment for invalid deductions confirm payment amount and determine corresponding reference invoices recognize and endorse customer disputes confirm details of unidentified deduction and unapplied collection for proper tagging of reason codes• Schedule and monitor daily field collection assignments to ensure payments are collected accordingly.• Tag invoices with disputes according to reason codes• Maintain collection notes to track customer responses and feedbacks in SAP Collection Management• Log received customer disputes raised in SA Dispute Management• Prepare collection opportunity and risks• Prepare collection letters as per policy• Prepare Top 10 Overdue remarks as per SBU requirement• Attend and resolve Askfinance tickets assigned to collection team