PHARMACY MANAGER for Sta. Cruz Laguna

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Investors in People (IIP) accredited company 

Asia's number 1 pharmacy retail brand  

Best Companies to work for by HR Asia 

Our Pharmacy Manager is responsible for planning, organizing & leading the pharmacy team/s to achieve highest level of online & Offline (O+O) customer service, retail sales productivity, retail process and good pharmacy practice to deliver sustainable sales, higher profitability targets and compliant pharmacy operations. He/She also is responsible in championing the implementation and evaluation of all health categories/brand building initiatives and pharmacy workforce programs. 

Role Purpose on: 

Driving, monitoring and reviewing sales performance and recommending action plans to deliver sales budget and store profitability. Ensuring consistency in execution of Brand of Service Standards when dealing with customers (internal or external)​ and compliance in all regulatory requirements and act as pharmacist-in-charge/point of contact for regulatory matters./ Performing necessary functions for all digitally enabled services​. Managing ROS compliance (inventory & till) to work on shrinkage below tolerance level​. Monitoring of store’s controllable expenses and recommends cost efficiency measures to increase productivity & profitability​. Adhering to health protocols and implementing crisis management plans to mitigate risks to provide employees and customers safe and clean store environment​. Building network  as liaison to lessors and local partners in the professional association and pharmacy schools for better communication and coordination needed to support the business and future workforce requirements. Sustaining team engagement and performance thru coaching, counseling, motivating and disciplining employees​ 

Success will depend on 

Ability to demonstrate analytical skills, monitor and evaluate implementation of online and offline initiatives, propose solutions and track progress to improve sales & profitability​ Ability to manage and monitor brand of service, handle and resolve online & offline customer feedback with sense of urgency and knows how to escalate complex customer complaints ​ Ability to practice ethical and legal standards of the profession Ability to analyze store profitability and implement cost optimization measures to maximize productivity​ Ability to validate gaps, monitor  compliance, & can coach on retail operating standards to work towards improving efficiency Ability to benchmark retail practices and relationship building with mall partners,  affiliates​ and professional organizations/partner schools. Ability to delegate tasks, can train and coach selling techniques/functional skills and engage team to maximize productivity & can sustain team motivation. 

Perks and Benefits 

Opportunities for career progression Paid vacation and sick leaves Internal Continuing Professional Development (CPD) programs with Continuing Professional Education (CPE) credit units/specialization for Licensed Pharmacists Annual Bonus Gratuity Pay And Retirement Plan Health Insurance Sales Incentives Probationary position and direct hire employment Service Loyalty Award