• Responsible for organizing and coordinating the daily operations of the Healthcare Finance Operations Services for Amazon Care, in collaboration with the Sr. Manager, FinOps Healthcare, to ensure consistent quality, compliance, productivity and efficient operations.
• Coordinates and organizes operational functions, including audits, staffing, performance evaluations, staff development and training, regulatory compliance, coding policies and procedures, coding quality and productivity monitoring.
• Collaborate cross functionally to develop fully informed views and insights into the drivers behind data, and present findings clearly and concisely.
• Participates in collaborative work sessions and projects to clarify the processes and guidelines pertaining to Revenue Cycle Operations.
• Tracks and monitors key revenue cycle performance indicators; reports key findings to appropriate leadership and stakeholders across the organization.
• Engages in initiatives involving technical workflow and utilization of software solutions.
• Collaborates with partners to develop and implement plans for the operational infrastructure of systems, processes, training and personnel designed to create standardization in the organization and enable rapid growth.
Basic Qualifications
• Bachelors degree in a relevant area of expertise such as healthcare, business, or finance.
• Active credential/coding certification (e.g. RHIT, CCA, CCS or CPC) or commitment to obtain within one year of hire.
• Minimum of 3 years successful team leadership experience involving direct management of staff.
• Financial management skills including the ability to financially analyze data for operations, auditing, and forecasting; basic accounting knowledge; staffing and financial reporting skills.
• Experience leading cross-org discussions and working with a matrixed team of stakeholders to achieve common goal.
• Excellent written, presentation and verbal communication skills at the executive level.
• Must possess solid analytical skills and be able to make quick, effective decisions under pressure.
• Proven track record of taking ownership and driving results.
• Possesses an exceptional eye for detail and process improvement.
• Strong bias for action and be able to work iteratively.
• Strong critical thinking skills with ability to challenge normal operations.
• Experience with complex problem-solving techniques
Preferred Qualifications
• Multi-state, federal and jurisdictional payor and reimbursement experience.
• Project management experience.
• Global process management working across multiple time zones.
• Minimum of 5 years of progressively responsible revenue cycle management with strong working knowledge of benefit and reimbursement coverage, billing and collection process and functions, denials management, payment modeling, coding rules and regulations, financial and service line reporting experience and general revenue cycle management strategies and industry best practice.
•Trained in HIPAA guidelines.
For interested candidates, please submit an application to Amazon Careers as well: https://www.amazon.jobs/en/jobs/2186326/revenue-cycle-manager-finance-operations