USRN|TEMPORARY WORK AT HOME|W/ 1 YR CLINICAL|43K+100K SINGING BONUS

Primary Responsibilities:

Respond to customer service inquiries and issues by identifying the topic and type of assistance the customer needs. This may include, among others, inquiries or concerns on their benefits, eligibility and claimsGuide and educate the customer about the fundamentals and benefits of consumer - driven health care topics to help manage their health and well-being. To do this, you will provide guidance in selecting the best benefit plan options and choosing a quality care providerIntervene with care providers (doctor’s offices) on behalf of the customer to assist with appointment scheduling or connections with internal specialists for assistance, when needed Provide our customer real time resolutions or through comprehensive and timely follow-up with the member Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Your role is critical in allowing our members, families, facilities and health professionals to have greater confidence in the exceptional care we provide. And for you, an everyday opportunity to do your life’s best work.(sm)

Required Qualifications:

Valid and unrestricted US RN licenseMinimum of 2 years hospital experience in a critical care unit (ICU/Medical-Surgical/Telemetry)Clinical competence in understanding hospital care and care coordinationDetail oriented and organizedCritical thinking skillsAbove average communication and customer service skillsComputer skills and technical aptitude