Collections Analyst (Digital Bank, Dayshift, Hybrid)

-Dayshift

-Hybrid/Skeletal Work Set-up

-Office location: BGC, Taguig

Qualifications:

Must be a College GraduateAt least 1 year of working experience in Collections- in banking or financial servicesMust be excellent in both analytical and verbal communication skillsMust be willing to work in a contact center environmentCollections ExperienceStrong attention to detailWilling to render overtime when necessaryStrong negotiation skills, Good communication skills

Job Description:

Call delinquent loan borrowersProcess ticket requests via OTRSEndorse accounts for LC waiver and SMS sendingResolve complaints and perform skip tracingProbe other contact number thru character referenceCheck other contact numbers in WATOffer payment arrangements