BE PART OF WATSONS:
Investors in People (IIP) accredited company
Asia's number 1 pharmacy retail brand
Best Companies to work for by HR Asia
Our Pharmacy Assistant helps the Pharmacist in front operations (dispensing, selling, cashiering and customer service) and back operations functions (stock management and other retail processes) appropriate to their level. He/She is expected to serve customers in a Fast, Accurate, Convenient, Caring and Personalized Service following the standard processes and procedures (i.e Dispensing Guidelines, Service, Selling Standards & ROS) and refer any questions regarding prescriptions, drug information, or health matters to the pharmacist.
This role focuses on
• Delivering the health sales target based on the O + O selling plan of Pharmacist/Pharmacy Manager through applying Brand of Service and Selling Techniques (suggestive selling, sharing product knowledge and highlighting promotion offers, Real Time Stock & Spiels)
• Adhering to the Company SOPs/Dispensing Guidelines and other related processes and procedures on health category/products (selling, service, receiving, storage, display, dispensing, counseling, returns and disposal)
• Organizing and cleaning stocks in his/her area of assignment (dispensing area, bio ref and other fixtures), replenishing stocks and maintaining merchandise security and reporting immediately any suspected internal/external theft.
• Monitoring product shelf life, recording expiry dates and adheres to inventory guidelines First Expiry First Out (FEFO) and display merchandise according to Display Guidelines and FEFO.
• Processing of cashiering transactions from customer payment, loose change funds, accountabilities and end of day completion in compliance to Retail Operating Standards.
• Exercising discretion and confidentiality with all employees and patient information
Success will depend on
• Ability to consistently implement service delivery standards, selling techniques and SOPs/Dispensing Guidelines to sustain and improve sales and profitability without dispensing errors.
• Ability to implement in-store and digital sales initiatives program
• Ability to effectively follow policies and procedures to impact efficiency and internal and external regulatory compliance
• Ability to implement housekeeping, inventory management and security tasks to manage availability, quality of stocks and minimize shrinkage
• Ability to comply with basic policy on ASW Data Security and Privacy, and be accountable for any non-compliance
• Ability to implement and complete learning and developmental plans and programs
Perks and Benefits
Opportunities for career progressionPaid vacation and sick leavesAnnual BonusGratuity Pay And Retirement PlanHealth InsuranceSales IncentivesProbationary position and direct hire employmentService Loyalty Award