Metrics/ Reports Analyst (Data Analytics)

Reed Elsevier Philippines is looking for Metrics Analyst!

Job Summary:

This position is responsible for supporting the production of day-to-day operational metrics, performance indicators, and reports/dashboards for assigned business work stream(s). It is also responsible for providing business partners with key insights and analytics as to their operational performance against strategic deliverables and/or targets. This position will also be responsible for presenting operational performance data to executive leadership.

Accountabilities:

Create and update reports on a daily, weekly, monthly, and quarterly basis to support Global Operations leveraging ExcelCreate and maintain dashboards for Global Operations and Executive Leadership leveraging current enterprise data visualization tools (e.g. Tableau)Respond to internal queries regarding data contained in reports within agreed-upon service levels for timeliness and qualityTroubleshoot issues with reports and partner with relevant teams to resolve data and technical issuesRespond to ad-hoc data requests by reviewing the data requests to identify and understand the information needed, pulling the data efficiently from data sources across multiple platforms, and providing data back to the requestor in a user-friendly displayDevelop and deliver executive presentations reviewing the operational performance of the assigned workstreamProvide statistical and data analysis to support the assigned workstreamPerform peer quality reviews by checking data and reports for accuracy with extreme attention to detailsMonitor operational performance, deliver trend analysis and make recommendations to drive the achievement of operational goals and strategic objectivesSupport the growth of the Global Metrics platform by performing data validation and testingIdentify and initiate process improvements to align the team’s capabilities with current and future needsMaintain strong partnerships with key stakeholders within the assigned workstream(s) by demonstrating a deep understanding of their business processesIdentify and deliver CI/Automation projects

Qualifications:

Bachelor's degree holder/ college graduate, any course Must have at least 2 years of work experience in a reporting/analytics roleLean Six Sigma or RPA/BPM experience preferred, but not required Comprehensive understanding of editorial or customer operations data and associated business processesProven analytical, quantitative and deductive reasoning skillsDemonstrated experience in defining and/or creating reports for operations, performance, or riskDemonstrated SQL, Tableau, Excel, and Powerpoint experienceStrong working knowledge of database structures and associated reporting platformsTeradata experience preferredStrong communication skills requiredExtreme attention to detail absolutely requiredDemonstrated ability to embrace changeExperience in an agile or growth work environment