· Prepares, mails and monitors collection letters
· Prepares summary of sent collection letters
· Prints members’ ledgers for preparation of Statement of Account
· Updates status in Collection Status Database
· Performs share capital application and analyses/investigates accounts prior to encoding share capital application in Client Management System (CMS)
· Deposits postdated checks and prepares monitoring of postdated checks
· Encodes entry on restructuring of accounts in CMS
· Monitors accounts with arrangement and compromise agreement (with over-the-counter payments)
· Conducts telephone follow-up
· Process payments of Collection Agencies’ billing
· Prepares Statement of Account for auto-terminated accounts
· Conducts email follow-up and answers members’ inquiries
· Other tasks that may be assigned by the immediate supervisor
Qualifications· Graduate of any four (4)-year course ( business, management or commerce)
· Knowledgeable in MS applications (word, excel, power point)
· At least two (2) years-experience in related function