Area:All Cities
Industry Category:Services
Position:Customer Service
Department:
Number Of Recruits:several
Nature Of Work:Full Time
Gender Requirements:Male
Marriage Requirement:No marital status restrictions
Education Level: College Diploma
Work Experience:No work experience restrictions
Age:Above 18 years old
Salary Package:Negotiable
To maintain exceptional customer service, and consistently strive to exceed customer expectations.First point of contact for all customer enquiriesThe day-to-day achievement of both individual and team MBO’sProactively manage all Order Management related challenges to ensure prompt delivery of our clients’ purchasesTo monitor & manage customer enquiries in line with the set SLA’sCompletion of required Post Sales RegisterMarket the successes within Westcon-ComstorMonitor, manage and provide quality feedback on customer activityAttend internal and external Westcon product trainingSeek continuous process improvements, ensuring highest quality delivery of servicesEnsure punctuality to all internal and external meetings.Act as an educator for our customers – show them tools and how to self-serve, and how to interact better with us to ensure smooth processing of ordersOther duties as requested