Compliance Manager

JOB SUMMARYOversees the work of compliance staff and participates in the work activities related to audits, policies and procedures, and other projects as determined. Responsible for performing and coordinating the completion of annual department audits/reviews, maintains statistics, historical stats and trends and provides a summary of results to upper management. Ensures applicable department policy & procedure manual and forms are maintained and current.ESSENTIAL DUTIES AND RESPonSIBILITIESPerforms annual audits/reviews to ensure compliance with internal policy and procedures and external control certifications.Manages the work of Compliance staff responsible for internal audit/reviews, Service Organization Control requirements, and department policies and procedures. Responsible for training, development, and performance evaluations of direct reports.Monitors/creates audit templates, audit calendar and progress, and assigns resources ensuring timely delivery of audit results to department leadership.Maintains departmental policies & procedures manual and forms. Reviews and approves updates prepared by staff to ensure accuracy and completeness.Drafts communication updates of policy changes and results of reviews for distribution to all department employees.Coordinates annual Service Organization Control document requests, ensuring they are delivered to auditors in an organized, complete and timely manner.Acts as a Compliance resource for process improvement projects and teams on matters related to department policies and procedures.Other duties as assigned.SUPERVISORY RESPonSIBILITIESProvides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.QUALIFICATIonSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and EXPERIENCEFour-year degree in Accounting, Finance or related field plus a minimum of 6 years professional level accounting experience using automated accounting systems required.CERTIFICATES and/or LICENSESNoneCOMMUNICATION SKILLSExcellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.FINANCIAL KNOWLEDGERequires advanced knowledge of financial terms and principles. Ability to collect, analyze and summarize complex accounting data. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis. Requires intermediate knowledge of Service Organization Controls compliance.REASonING ABILITYAbility to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.OTHER SKILLS and ABILITIESAdvanced knowledge of computer software and hardware (i.e. Microsoft Office Suite Products). Advanced organizational skills, attention to detail. Ability to work well under pressure with proactive approach to routine and non-routine occurrences.SCOPE OF RESPonSIBILITYDecisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and deadlines. Responsible for setting work unit and/or project deadlines. Errors in judgment may cause short-term impact to department.