Role Description
The Senior Global Pricing Specialist is responsible for generating, tracking and communicating all quoting activities for new and existing customers. Quoting all vendor products, vendor services and vendor support, the company's services and support and any logistics or 3rd party value added service products, for any regional or global opportunity.
Duties:
▪ Obtain and review customer documentation for accuracy, completeness, and eligibility.
▪ Liaising with vendors to ensure pricing contracts are valid and available
. ▪ Production of quotations for customers within agreed SLA’s.
▪ Production and maintenance of pricing catalogues, and development of self-service tools.
▪ Maintenance of system pricing conditions in the ERP system.
▪ Maintain a central repository of all contractual sales conditions and sales retentions.
Responsibilities
▪ Be part of a central team for all world-wide quote requests
▪ Generate, co-ordinate and provide customer quotes for all world-wide regions.
▪ Project co-ordinate large global bids and ensure submission to the customer within the agreed SLA
▪ Liaise with Vendors and Customers directly to resolve any discrepancies preventing valid quotations from being produced.
▪ Working with the Vendor to ensure that all special pricing agreements are in place
▪ Attend regular update calls/meetings with the Account Director as and when required
▪ Attend meetings/calls where necessary with the vendor or customer to discuss large bids and projects
▪ Identify efficiency gaps, and strive for continuous improvement
▪ Work within the agreed SLA’s
▪ Have a flexible approach to working hours during peak periods
Customer Support
▪ Keep customers fully up-to-date with the status of quote requests and queries
▪ Establish productive vendor relationships to ensure quality of service to customers
▪ Manage any special bids or pricing projects
▪ Establish strong & mutually respectful relationships with internal departments
Administrative/Self Development
▪ Be able to prioritise the customers’ needs and react accordingly
▪ Ensure all pricing agreements and approvals are documented and held in a central repository
▪ Attend relevant internal and external product, system or tools training
▪ Meet all reporting deadlines with accuracy
▪ Maintain and develop own knowledge of company and vendor product portfolio
JOB REQUIREMENTS
Knowledge
• Technology
o Excellent knowledge of MS Office applications, Word, Excel, Outlook, Power point
o Experience of using SAP ERP systems o Knowledge of Cisco, Palo Alto or other IT products will be an advantage.
▪ Finance:
o Be able to review minimum profitability requirements on a transaction level
o Be able to calculate percentages and margins.
o Experience in international quotations.
▪ Sales:
o Understanding of the sales environment
o Detailed understanding of our contractual agreements with vendors and customers
▪ Customer Service:
o Good written and verbal communication essential
Required Skills
Min. 3 years experience in multi countries, cross borders transactions in related IT industry.Highly organised with high attention to detail and accuracyAdaptable to changeStrong key relationship-building skillsStrong Communication skillsConfident and clear telephone mannerAbility to work both individually and as part of a teamMust be amenable to work on a hybrid set-up (some days to report to Makati office, some days to work from home)