Area：All Cities
Industry Category：Accounting / Finance
Position：Audit & Taxation
Department：
Number Of Recruits：several
Nature Of Work：Full Time
Gender Requirements：Male
Marriage Requirement：No marital status restrictions
Education Level：Open to all levels
Work Experience：No work experience restrictions
Age：Above 18 years old
Salary Package：
₱ 20000-22500 PHP / Monthly
₱ 20000-22500 PHP / Monthly
Call Center Agent Job Responsibilities and Duties:
Answer outbound calls and respond to customer’s emailsManagement and resolve customer complaintsIdentify and escalate issues to supervisorsProvide product and service information to customersResearch, identify, and resolve customer complaints using applicable softwaredocument all call information according to standard operating proceduresFollow up customer calls where necessaryUpsell products and servicesCall Center Agent Qualifications and Skills
At least Senior High school graduate or equivalentWith one year relevant working experienceProficient in relevant computer applicationsKnowledge of customer service practices and principlesExcellent data entry and typing skillsSuperior listening, verbal, and written communication skillsAbility to handle stressful situation appropriately