Area:All Cities
Industry Category:Services
Position:Customer Service
Department:
Number Of Recruits:several
Nature Of Work:Full Time
Gender Requirements:Male
Marriage Requirement:No marital status restrictions
Education Level: Master's Degree
Work Experience:No work experience restrictions
Age:Above 18 years old
Salary Package:
₱ 15000-20000 PHP / Monthly
₱ 15000-20000 PHP / Monthly
Agent Hiring Profile:
Advanced Conversational English Proficiency to communicate effectively (B2 and above for non-native speakers)Experience using a personal computer and ability to multitask, toggle between 6-8 different software applications, take notes and create rapport with customers while resolving issues over the phone to completionMust have previous experience with CRM or ticketing systemsHigh school completion or equivalent completedAbility to type 30+ words per minute at 85%+ accuracyMinimum 18 months of customer service or call center experience handling all channels of emails, phone calls and chat. (universal agent)Preferred experience in banking, financial institutions or fintech