Career growth awaits you! Non Voice PIONEER Account | Start ASAP - TELUS McKinley West Taguig

Blockchain Support Agent

To assist Blockchain Gaming Customers with their support inquiries and concerns.

Salary Package: 17,000Php

Responsibilities:

Address customer issues and resolve them in a timely and efficient manner in a variety of channels (email, in-app messaging, live chat, and social channels)Competent knowledge of Discord, Blockchain, and Cryptocurrencies Guide players to contact support as needed and provide quality responsesProvide technical and troubleshooting expertise in a way that is comprehensive yet easy to understandEmpower players to succeed with the Blockchain game by providing relevant product knowledge and fast issue resolutionAble to prioritize work, manage time effectively and work successfully in a fast-paced, multi-faceted structured environment 

Requirements:

Bachelor’s Degree in Communications or similar fieldAt least 6 months of call center experienceMust be able to type at least 35 WPMExcellent customer service orientation and communication skills both in written and verbalStrong PC skills in a Windows environment 

TEXT US & BE HIRED!

TEXT: FULL NAME /CITY,PROVINCE/ TRANSPO / DO YOU HAVE CALL CENTER EXPERIENCE? / LESS THAN OR MORE THAN 6 MONTHS?

e.g. < JOHN CRUZ / SAN PEDRO, LAGUNA/ TRANSPO / YES / MORE THAN 6 MonTHS to 09182743945 (SMART)

You’ll get a confirmation SMS/call, from HR, within the week for your HR interview

McKinley West Map

https://tinyurl.com/TELUSWestMap

We make your application FAST and EASY!

Step 1 - Remote online application and Pre-screening Interview

Step 2 - HRI Final Interview (Google Meet)

Step 3 - Final Operations Interview (Google Meet)

Step 4 - online Examination & Account Specific Exam - No Versant or Berlitz on the assessments but it has a short Verbal Assessment on the system.

Step 5 - HR Orientation and Contract Signing

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