Sunlife Customer Service Representative | Healthcare and Financial Account | Hybrid Set-up

Location: (BGC, Taguig)Hybrid Set-UpEquipment is provided by the company

Healthcare Account

Qualifications:

Completed 2nd-year college with a minimum of 1-year BPO experienceMust have an internet connection (25 Mbps)

Job Description:

Pure Voice Customer Service role - answering queries from the members of sunlife regarding their insurance, claims, benefits, eligibilityAddressing health insurance inquiries from US/Canadian members, pure inbound.

Financial Account

Qualifications:

College Graduate with a 1minimum of 1-year BPO experienceMust have internet connection (25 Mbps)

Job Description:

Pure Inbound Voice Customer Service role - answering queries from the members of sunlife regarding their retirement plan.

Medical Teleinterviewer

Qualifications:

Must be medical allied graduate studentsMust be proficient reading medical terminologiesPreferably with experience handling sales, healthcare, and financial accounts.Must have at least 1-year and 6 months of BPO experienceMust have at least 25 Mbps of internet connection

Job Description:

The Tele Interview team coordinates and conducts medical interviews with clients applying for life insurance.The tele-interviewer collects confidential information about the client’s medical history and lifestyle.

Wealth Management/Investment Account

Qualifications:

Must be a college graduateHas FINRA Series/License is an advantage but not requiredHas solid 1 year and above of BPO experiencePreferably with experience handling investments, stocks, brokerage, or mutual fundsMust have a 25 Mbps internet plan

Job Description:

Receive telephone calls mostly coming from financial advisors and sometimes from clients, regarding investment products (mutual funds, segregated funds) that were purchased from a Sunlife Financial Advisor in Canada.

Perks and Benefits

Fixed weekends off26,000 Salary + 10% night differential13th, 14th month pay and annual performance bonus is also includedHMO from day 1 for you and for your dependentsRice allowance convertible to moneyFood allowanceClothing and laundry allowanceDouble pay during Philippine and Canadian HolidaysLife Insurance and Retirement Plan