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Customer Care Specialist

2022-09-25 16:50IP Location 菲律宾1970
Area:All Cities
Industry Category:Accounting / Finance
Position:Audit & Taxation
Department:
Number Of Recruits:several
Nature Of Work:Full Time
Gender Requirements:Male
Marriage Requirement:No marital status restrictions
Education Level: College Diploma
Work Experience:No work experience restrictions
Age:Above 18 years old
Salary Package:Negotiable
Duties & Responsibilities:Responsible for the implementation of various customer care programs and processes aimed at achieving organizational effectiveness and increased level of satisfaction from customers/clients. These include the handling, management and resolution of customer complaints, requests and issuesHelps develop programs and initiatives that will contribute to the over-all objective of the company in achieving Total Customer SatisfactionHelps manage the product delivery operations of the company. This covers monitoring of construction milestones and timelines, quality inspections and actual delivery of the unit (turn-over of house and lot/condo unit) to the buyers.Responsibilities also include establishing and managing relationships with different Homeowners' Associations across various projects.Qualifications:College graduate preferably of any business course.At least 2-3 years solid experience in customer service operations.Results-oriented and has a strong sense of leadership.People centered with high customer orientation.Must have excellent written and verbal communication skills.Willing to work in a hybrid work setup
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