Customer Care Specialist (Travel and Hospitality Account)

#BeMore

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Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

Competitive remuneration, great perks, and performance incentivesComprehensive medical, insurance, or social security coveragePremium workspacesEngaging activities and recognition programsStrong learning and development plans for your career growthPositive culture for you to #BeMore at workEasy to locate area with direct access to public transportFlexible working arrangementsBe coached and mentored by experts in your fieldJoin a global company with 26 years of experience and 350+ industry awards

What is your mission?

As a Customer Care Champion, you will be working with our Largest online Booking Account to deliver outstanding customer experience through phone and email. You will be the first point-of-contact to handle and resolve customer concerns.

Who are we looking for?

Completed at least 2 years in college.With at least one (1) year blended customer service experience (voice and non-voice) in the BPO industry.Strong verbal and written English communication skills.Positive, self-motivated and energetic.Amenable to work in rotating shifts (morning, mid, & night shifts).Can work in Ortigas Center, Pasig City or Sheridan, Mandaluyong City.

How to Apply?

Online. Send your application through Jobstreet and expect a call from our Talent Acquisition team within 24-48 hours.

Attend our Virtual Career Fair from Mondays to Fridays, 9 AM - 5 PM, and take advantage of having an interview with us from the comfort of your home: https://tdcx.zoom.us/j/81716145712