Customer Service Representative - Cubao Site

Job Description:

-      Handles Bill Inquiry (first bill explanation, prorated charges, one-time payment, expires promotions etc.)

-      Probe and discover the needs of the customer and recommend the appropriate service using features and benefits

-      Meet sales quota and service objectives in a fast paced call center environment

-      Negotiate and properly handle objections with customers

-      Provide customers with positive service experience

-      Adhere to IBEX Global Philippines’ company policies and work standards

Qualifications:

-      K12 Graduate | completed at least two years in college with no back subjects

-      Must have 1 year solid BPO experience

-      Must be willing to work on site and shifting schedule

Skills:

-      English language proficiency

-      Excellent comprehension skills

-      Exceptional probing skills

-      Good sales skills

-      Above average computer navigation and multi-tasking skills

Recruitment hub:

Lower Ground floor, Cyberpark Tower 2, General Araneta Avenue, Cubao, Quezon City from 9AM – 6PM during weekdays

5K CASH BonUS FOR TELCO HIRES!

WE ConDUCT ONE DAY HIRING PROCESS! For faster processing, please create your application profile via this link:

tinyurl.com/CyberparkJobPortalICIMS

We accept walk in applicants so invite you friends who are looking for a job!

Inform the front desk officer that you saw the advertisement on JobStreet. See you!