E-Commerce Sales Manager

Night Shift (9pm-5am or 4pm-1am) Monday to Friday

Permanent Work from home

You must have your own equipment

E-Commerce Sales Manager

The E-Commerce Sales Manager (ESM) will report directly to the Marketing Director to help develop and execute e-commerce sales and marketing strategies to meet revenue and growth targets.

Duties and Responsibilities:

• Set up and manage Amazon Seller accounts

• Utilize analytics to track sales trends and identify growth opportunities

• Strategize, implement, and monitor Amazon PPC campaigns

• Conduct market research - encompassing products, competitors, pricing, and suppliers - using Amazon FBA tools and Alibaba

• Create and manage product descriptions for online marketplace platforms

• Conceptualize and execute email marketing and automation campaigns

• Set up and manage Shopify websites, research, test, and implement Shopify add-ons and Amazon FBA and drop shipping integrations

• Oversee e-commerce customer service/helpdesk performance, recommend, and execute continuous process improvements 

Job Requirements:

• At least 5 years of solid experience in managing E-Commerce businesses that are operating in North America

• Innovative and forward-thinking, hardworking, and enthusiastic about taking on many responsibilities

• More than three years of e-commerce experience in fashion/apparel and FMCG wholesale/retail environment

• Exceptional time management skills; can organize, prioritize, and manage multiple projects with overlapping goals and objectives

• Adaptable and flexible; responsive and resourceful in a fast-paced, quick turn business model

• Intermediate to expert-level experience with Amazon FBA, and drop shipping models

• Prior experience in Amazon FBA product/competitor tools (i.e., Helium 10, RiverSource, Jungle Scout, Viral Launch, AMZ Scout, Sellerlabs, Sellics, Data Hawk, etc.)

• Prior experience in email marketing and automation tools (i.e., Klaviyo, Zapier, etc.)

• Familiarity with e-commerce customer service/helpdesk apps (i.e., Gorgias, Zendesk, Gladly, Kustomer, Freshdesk, Helpscout, Intercom, etc.)

• Prior experience in supply chain and logistics management tools is a plus (i.e., Flexport, Truckstop, Tailwind, FreightPop, Shipwell, Freightview, etc.)

• Superior verbal and written communication skills and copywriting skills are a plus