Digital Marketing & Communication Associate

PRIMARY RESPONSIBILITIES

The core responsibility of this role is to provide support to either the Digital Marketing & Communication team covering any of the following workstreams:

·      Digital Publishing

·      Email Marketing

·      Digital Analytics

·      Digital Engagement

·      online Marketing

The Digital Marketing & Communication Associate should be a good communicator with a keen eye for detail to support affiliates with their business needs. Detail orientation, customer satisfaction and a sense of urgency will be a critical factor to the success of the candidate.

REPORTING LINE

Corporate Communications Support Team Manager

SPECIFIC RESPONSIBILITIES

·      Work with any of the Digital Marketing & Communication sub-teams as operational support for any of the following activities

o  Leads management/monitoring from Request Tracker, CRMonline or social media posts

o  Maintenance of the websites, including

§ Restructure activities

§ Large volume clean-up/implementation of assets and marketing collaterals

o  Social media postings/advertising and/or video management

o  Assist on any projects related to the different digital platforms that the team is using (ie, Eloqua, Sitecore, GTM, SharePoint, SurveyMonkey, BrandHub, etc)

o  Reports generation on relevant tools used by the team (Eloqua, Sitecore, SharePoint, SurveyMonkey, CRMOnline, ScreamingFrog, etc)

o  Collection/monitoring of data on different datasources (ie, Brandwatch, Sharepoint, Social Media sites) for dashboard reporting

o  Google My Business implementation, clean-up or updates

o  Google Tag Manager implementation

o  Competitor or online media monitoring

o  Technical monitoring on website issues and coordination with relevant teams

·      evaluate and assess incoming request to identify completeness and validity of the request submitted to the team and coordinate directly with affiliates/stakeholders for any clarifications/queries related to the task

·      Process incoming requests from affiliates or stakeholders in a timely manner and provide relevant recommendations to ensure value-adding improvements

PROFILE

Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree, any field

REQUIRED SKILLS

·      Working knowledge of basic HTML coding and basic image manipulation through Adobe Photoshop is highly preferred

·      Enough technical proficiency to easily learn new tools and and digital marketing tasks that will be assigned

·      Strong analytical skills with ability to collect, organize and analyze information with attention to detail, accuracy and validity

·      Strong communication and interpersonal skills, customer-focused and delivery-oriented

·      Has initiative and proactiveness to ensure that deliverables are managed well and on-time

·      Adaptable, ethical, analytical and has a strong eye for detail

·      A fast learner, able to grasp new concepts, understand requirements and translate knowledge into practical ability

·      Ability to work under pressure and meet deadlines

·      Team player with ability to operate without close supervision

·      Good command of the English language, both written and verbal

6 Month Contract with HIGH chance for absorption