E-Commerce Specialist - Claims

Job Description:

• Executes day-to-day operational tasks that deals with monitoring orders and

returns from different E-Commerce Platforms (Lazada, Shopee, Shopify, and

Tiktok)

• Escalates cases to and coordinates with Investigation Team/Relationship

Manager of the platforms to resolve cases within provided timelines

• Prepares and sends daily and weekly reports of investigation updates to the

team

Requirements:

• College graduates in any related field.

• Should have good communication skills.

• Should have some Financial Background.

• Prior experience in E-Commerce Platforms like Shopee and Lazada is an

advantage

• Experience in using Office programs including Word, Excel, PowerPoint, and

Google Docs

• Must have good organizational skills

• Must be detailed oriented and knows how to work with and analyze data

• Can encode data with speed and accuracy

• Able to work well in a fast paced setting

• Willing to work in BGC and commute time preferably not more than 1 hour