Junior E-commerce Associate

Collate data for category performance, sales and demand forecasting reportCollate data of customers' shopping behaviours, brand and marketing activitiesCollate feedback on quality and partnershipCollate information on local and international business, market trends, new business opportunities and market segmentsCoordinate e-commerce activitiesCoordinate with business partnersEngage in service innovation initiativesExecute customer retention and loyalty activitiesExecute sales, promotions, brand, marketing and social media programmes, and activities over digital platformsImplement operations for service excellenceLiaise with relevant internal functions to fulfil customers' orders based on established procedures and service level agreementMaintain and update content for organisation's websitePerform crisis management activitiesPerform test to ensure smooth functionality of websiteRespond to service challengesSupport analysis of data to generate insightsTrack data on system and network effectiveness for analysis

Meet monthly sales target