Who Boundless Is
We’re a team of immigrants and experts who have struggled with our own journeys through the complex, high-stakes U.S. immigration system. That is why we are building deeply customer-centric products and experiences to become the default trusted partner for all families through their entire immigration journey and their first ten years of life in a new country.
We are now the largest player in the family immigration industry, helping tens of thousands of families every year achieve their dreams, and becoming the first brand in an industry that has never had one before.
We're backed by influential venture investors around the country, including Foundry Group (led by Brad Feld), Emerson Collective (Laurene Powell Jobs’ foundation), Pioneer Square Labs, Two Sigma Ventures, Trilogy Equity Partners, and Jerry Yang, and are well-capitalized for growth.
What You'll Do
Educate, strategize, and successfully sell customers on the benefits of RapidVisa’s / Boundless’ products and servicesAchieve and consistently exceed monthly sales goals Create FIVE-STAR first impressions with customers driving long term customer loyalty and trustworthiness Answer Inbound and Outbound customer calls, chats, or emails regarding sales inquiries of all RapidVisa / Boundless clients, probing for customer insight and qualified prospectsFollow up with customers via phone, email, and chat to temp check on possible questions and challenges, moving them through the sales process from start to finishBecome an expert in RapidVisa’s / Boundless’ immigration solutions and servicesConduct proactive consultative needs analysis and provide best recommendations to new/existing customers Support, network, and explore new opportunities to create a stable and growing customer base Multitask, prioritize, respond, and manage time effectively to complete daily, weekly, and monthly goalsMaintain a high level of professionalism while establishing positive and empathetic relationships with both customers and teammates alikeResponsible for achieving continuous learning and be updated with product knowledge or changes in RapidVisa Philippines Inc.’s policy and industry changes that are highly relevant to the role; Other tasks as assigned; where necessary for overall company operations.Who You AreWith at least one (1) year of call center industry orientation, preferably in a Sales role Impeccable verbal and written English communication skills (conversational) Prior experience with immigration processes is a major advantage Self-motivated individual with proven ability to work in a target-based environment and to achieve sales goals and objectivesAbility to utilize scripts to provide information about servicesKnowledge of customer service principles and practices and of call center telephony and technologyExcellent phone and active listening skillsGood data entry and typing skillsStress tolerance and resilient Excellent organization skills with a solid work ethicCoachable and positive attitudeA team player and can get along with other people.Highly motivated in acquiring new learning and skills that can help support their role in the companyDisplays a creative mindset in solving issues and problems as quickly as possibleWhat We OfferYou will be part of a dynamic workforce in an environment where you will collaborate with expert and elite talents in the online immigration services industry.
You can cultivate your skillfulness and dexterity amongst us as you experience a highly creative culture built on loyalty and responsibility to our partners while having a lot of fun at work.
Great company perks and benefits await you!
Commissions and incentives on top of base salary: We want to celebrate every success!Annual salary appraisal and regularization merit: We recognize great team mates and reward them for exemplary performance and dedication at work.Monthly attendance incentives and customer review incentives: We believe that consistent presence enables our team mates to learn and become better providers for our customers.15 PTO credits per year and 3 days off in December: We encourage our team mates to take advantage of their leave credits should they feel sick or wish to take a vacation.Meaningful health insurance package: We give health insurance support for you and your dependent.Statutorily mandated benefits: We ensure each team mate has their statutory contributions and 13th-month pay up-to-date.Free transportation services: We prioritize your health and safety as you work on-site, so you will be provided pick-up and drop-off points.Collaborative engagement sessions and major company-wide sponsored events: We allocate a budget to cultivate engagement and fun in our work environment.The list continues….
To jumpstart your application, please fill out the virtual application form at http://bit.ly/RVPIBoundlessVirtualRecruitment