Operations Manager

I. JOB SUMMARY

Manages and ensures smooth overall operations by conditioning, monitoring communicating, and maintaining good relationship with the key personnel in the departments of the company. The position is commissioned to develop strategies to maximize business performance and profitability through maintaining ideal levels of inventory and its carrying cost, exceeding customer satisfaction by meeting demographic needs, effective implementation of marketing programs, and effective control on expense within budget. 

II. DUTIES & RESPONSIBILITIES

A. KEEP MONTH’S INVENTORY AT IDEAL LEVEL

Acquires monthly inventory position from Inventory analyst, reviews, analyzes it and recommends course of action based on the inventory status.Recommends allocation to the market of new and existing inventory located in the warehouse through delivery to stores and outlets.Recommends to Marketing Manager ordering of items with low stock level; process ordering from source; ensures order/shipment arrivalRecommends alongside Marketing and Sales liquidation of slow moving and for phased out items through Special deals and offers and sales push. Follows through on the effectiveness of the offer by acquiring updates from Sales team.Recommends writing-off aging inventory and liquidating it through Ex-deal transactions, Employee Sale, and disposal until clearing of the inventory is achieved.

B. TIMELY AND ACCURATE DELIVERY SCHEDULE

Acquires Invoice and delivery request form from the sales team and facilitates actual delivery with the delivery team.Requires and discusses delivery report from the Sales Coordinator for review.Submits evaluation and efficiency report during weekly coordination meetings to discuss and recommend improvements  

C. EFFECTIVE IMPLEMENTATION OF A&P ACTIVITIES

Acquires approved full year Marketing Calendar, Promo timelines, and Guidelines from Marketing for review.Discusses in coordination meeting with Marketing team action plan timelines on promo item production, preparation and approval of collateral, P.O. of collateral and dissemination of Memos.Ensures effective execution of A&P activities alongside operations team by reservation and delivery of promo items and collaterals, implementation of merchandising collateralsRequires implementation status report from operations team and feedback from sales and marketing team, reviews and analyzes it to rate efficiency and recommend improvements on future A&P implementation.

D. COST EFFICIENCY ON INVENTORY AND CARRYING COST1.Finalizes order with Marketing Manager for President’s approval.

2.Acquires Order Confirmation from Principal.

3.Acquires importation Docs from Inventory Analyst

4.Reviews and Analyzes importation Docs based on the information gathered on

Principal PricelistQuotation from freight agentsSavings on direct or parallel shipmentSchedule of payment based on credit termCost estimate SheetRequired delivery date to customer

5.Recommends the most efficient way of importing for the approval of GM, President, and the Board.

6.Send shipping instruction to principal based on the approved importation mode.

7.Acquires original invoice, packing list, BL, Form E from Principal and Freight Agent

8.Ensures delivery of shipment and acquires receiving report from Inventory analyst.

9.Reviews and analyzes final landed cost with Inventory analyst and recommends improvements on future importation orders.

E. KEEPS ACTUAL EXPENSES WITHIN BUDGET

Reviews and recommends budget on expenses semi-annually.Reviews financial statements and data monthly in order to plan and recommend effective strategies for the financial well being of the company.Coordinates and monitors the work of various departments of the company to improve its productivity and efficiencyActively engages in researching new technologies and alternative methods of efficiency 

F. PROPER HANDLING OF ADDITIonAL ASSIGNMENTS THAT MAY BE DESIGNATED

Performs other duties as may be assigned by immediate superior within an agreed timeline and schedule, and presents updates during weekly meetings with the President and the team.

III. JOB SPECIFICATION, COMPETENCIES AND PROFILE

Graduate of BS Marketing or any Business Course; With MBA/Master's Degree is an AdvantageAt least 5 years related experience or training in Operations ManagementManagerial Skills; Critical thinking and problem solving skills; planning and Organizing; Decision Making; Budgeting Skills & Financial AnalysisExcellent Oral & Written communication, Negotiating Skills; Numerical Skills; Stress ToleranceLeadership & People Management; Delegation Management; Influencing & Leading; Conflict ManagementKnowledge in handling Retail Store and Kiosk.With experience in Telcon Industry is advantage but not necessary.At lease with related experience in handling Retail or FMCG industryKnowledge in importation & Logistics process