Operations Officer

Job SummaryThe person in charge will report to the Operations Associate Manager, and together they will be responsible for the day-to-day operations of the organization. The Operations team’s scope includes Business Governance, Internal Process Implementation, and document Control. As a fast-growing organization, other operational responsibilities may arise and could be included to be under the scope of Operations. However, HR and Finance have separate departments and will be out of scope as of now.ResponsibilitiesTimely and accurate generation of sales-related official documents (e.g., contracts, agreements, amendments, purchase orders)Ensure proper organization and storage of digital and physical sales-related official documents (e.g., signed contracts/agreements)Identify target areas, propose, and implement improvements in company operations - through process redesign and/or automation system development.Measure, evaluate, and report Operations Metricsdocument and communicate sales processes and implement operations improvements.RequirementsGraduate of a top international/local school with a bachelor's degree (preferably but not required) in a business or operations-related course1+ years in an Operations or equivalent role and working experience in a fast-paced environment; globally operating tech companies or management consulting is a plus.Basic calculation skills in a spreadsheet application (e.g., Excel, Google Sheets) are a MUST. Experience in automation and other advanced functionalities is a plus.Should be detail-oriented, process-oriented, and highly attuned to administrative tasks.Good communication and interpersonal skills to explain, advise, and coordinate with other departments. Proactive and eager to contribute, resilient and highly adaptable to a fast-paced scale-up environmentBenefits and PerksWork from home / remote workCompetitive salaryCareer mobility: the opportunity to define your career path across functions or grow in your current positionInternational working environment (multicultural collaboration with Indonesia and Japan offices)HMO upon regularization with an additional 1 dependent (fully covered by the Company)Monthly performance bonus10 VL and 10 SL (unused SL is convertible to cash annually)Company-issued item (laptop)Government-mandated benefitsWork ConditionsHe/She will be working most of the time remotely except for meetings scheduled in the officeThe position requires trips to different parts of the countryMore about the teamWe believe in creating a highly innovative, exciting and collaborative working environment that continuously fuels our double-digit growth YOYYou will collaborate with a diverse group of talent who have a broad range of experience leading in technology and e-commerce (e.g., International top MBA grads, ex-Bigtech. ex-FMCG, ex-Consulting firm)Our team is highly passionate about our mission to “Bring the Best Education to Every Corner of the World,” and we hope that you could bring your unique skills and talent to make this happen in the Philippines!