Level 2 & 3 Systems Engineers - WORK FROM HOME

We are looking to hire Level 2 and 3 Systems Engineers to join our growing team and provide exceptional support to our clients based in the Long Island and New York City areas. The ideal candidate will be responsible for administration of our client infrastructure including but not limited to Microsoft 365 environments including configuration, installation, updates and system design. Additionally, responsible for management and administration of their virtualized Windows environment. Azure, Active Directory, Single Sign-on, Cloud Identity and Multi-Factor Authentication Networking, Infrastructure and Server tasks and management.

Responsibilities:

Provide technical support, troubleshooting and complex problem resolution on escalated issues while monitoring and maintaining application environment stability.Act as an escalation point, for Service Operations where there is a need to escalate to L3 and for problems pertaining to IT technology and with a view to re-engineering.Lead projects, in conjunction with Senior and Lead engineers overseeing the successful release and transition of new IT services into support, meeting the team s service acceptance criteria.Undertake the role of Technical Lead on internal projects applying both significant communications, organizational and technical skills to achieve successful outcomes.Strong, hands on experience with Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive), VMware vSphere, and Windows Server/OS.Extensive technical experience with modern deployment and management technologies – Microsoft Intune, Microsoft Endpoint Manager, Autopilot, – Subject Matter Expert levelExtensive technical expertise in designing and building virtual working solutions using Microsoft Windows Virtual Desktops (WVD), FSLogix, Multi-Session Windows 10 – Subject Matter Expert level.Strong Azure experience and knowledge. Experience with other cloud platforms may suffice (AWS, Google Cloud Platform).SAML Single Sign-on, Multi-Factor Authentication, Cloud Identity and SaaS Identity administration/deployment experience.Hands on experience in architecture/design, implementation & administration of networks (firewalls, routers, switches, and load balancing technology.)Expert in troubleshooting and diagnosing network problems and determining the most appropriate means of resolving problems and issues to improve network performance.Cloud hosted VoIP Telephony Administration (Cisco UC, Microsoft Skype for Business, Microsoft Lync, Microsoft Teams, RingCentral, Vonage, 8x8, Avaya)

Skills Needed:

Minimum 4 years of systems engineering experience in Microsoft Exchange, Microsoft 365 (Exchange Online, Intune MDM, Teams, SharePoint, OneDrive), VMware vSphere/vCenter, and Public Cloud Hosting Technologies (AWS or Azure).4+ years of systems engineering experience in Citrix XenApp VDI/VDA, Microsoft RDSH VDI/VDA4+ years of experience providing L3 production help desk support.4+ years of network routing and design experienceExperience with scripting in PowerShellMDM Solutions (Microsoft M365 Intune MDM, Citrix XenMobile, VMware AirWatch, Cisco Meraki Systems Manager)

Preferred Skills:

MSP ExperienceNetwork+ and Security+ CertifiedMicrosoft 365 Certified Enterprise Administrator ExpertMac OSX Experience

PERKS:

WORK FROM HOMEHMO Coverage upon joining the company1 FREE HMO Dependent after 6 monthsAdditional Paid Time Off (Vacation Leave, Sick Leave, Birthday Leave, Maternity Leave, Paternity Leave, Solo Parent Leave, and more)Unused Leave ConversionAttendance bonusAnnual bonusMonthly prizes and bonuses!Up to 30K referral bonus!

Learn more about STAFFVIRTUAL by visiting our website (https://www.staffvirtual.com/).

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