We are looking for a rockstar account manager to help us manage our Amazon FBA account. We need someone who is very familiar with Seller Central and Amazon seller support. We are also looking for someone who can do the following on the Amazon platform:
Listing optimizationKeyword researchBusiness reportsBasic customer supportInitiate and follow through on seller support casesBasic inventory managementAssist with product launchesBasic Inbox managementFollow product review best practices to gain more product reviewsWe have systems and processes in place for most of these processes but are open to new ideas and methodologies. Experience with FBA is a requirement. We are looking for a motivated quick learner who can get the job done with little guidance or supervision needed.
Your main KPIs (the main numbers you'll be responsible for) are:
Cases resolved quickly with AmazonInventory in-stock ratesInbox response time (within 1 biz day for replies)Keyword rankWe are looking to hire a full-time (40 hours/week) account manager. This job expects a full-time commitment to our team. You cannot work for other clients or do part-time work on other teams.
The ideal candidate has:
- Fantastic (American) English
- Experience with Google Docs, Google Sheets
- Ability to work with Seller Support in resolving common FBA issues
- Strong working knowledge about Seller Central
- Working knowledge about parents and young kids in relation to the brand
- The capability of interfacing with a remote team to coordinate projects and tasks
- A strong desire to learn new things (and continue to learn as things evolve).
- A committed, data-driven, fast learner, team player, and self-motivated mindset.
about Our Company
Mother's Choice is a fast-growing online store. We are looking for team members who want to grow with us. We are all completely remote and operate
independently. Getting good work done on time is more important than logging hours.
No day is like the last, and we're looking for the right team members to come along for the ride.
If you have read this far and think you're a great candidate, please apply and put "Rockstar Amazon Account Manager " in the first line of your reply.