Area：Metro Manila (NCR) Pasig
Industry Category：Services
Position：Customer Service
Department：
Number Of Recruits：several
Nature Of Work：Full Time
Gender Requirements：Male
Marriage Requirement：No marital status restrictions
Education Level：Open to all levels
Work Experience：No work experience restrictions
Age：Above 18 years old
Salary Package：Negotiable
Job Requirement
1-year travel industry experienceExceptional English verbal and written communication skillsHandy with MS Windows and other computer applicationsCustomer service experience or customer service-oriented skills such as empathy, active listening, and resolution-minded aptitudeAbility to thrive in a dynamic environmentKnowledge in any of Perseus, Zendesk a plusWhat your typical day will consist of:
Consult customers on products and services to provide the best solutions for their needs by a variety of communication channels that could include voice, email or chatAssist customers with travel reservations, cancellations, ticketing, and other travel-related concernsRespond and resolve inquiries with active listening – identifying additional needs and support any upgrades in products and servicesOpen and maintain customer accounts and informationPositively participate in company events, team activities, and continuous learning