Virtual Executive Assistant – Team Lead (CF 3348)

Ready to join Accenture’s team of empowered people? We’re looking for candidates with the following skills and experience for this role. Do you fit the profile? If you do, we’d love to hear from you!

Qualifications:

Graduate of bachelor’s degree.Must have at least 2 years of experience as a team lead.Customer Service Skills/Experience/ExposureProficient in MS Office tools (Excel, PowerPoint and outlook)Good English Communication skillsGood to have:Negotiation experienceStakeholder and client management experienceTemporary Work from home until further noticeWork Location: Boni, Mandaluyong City.Work Schedule: 8am-5pm ET (Eastern Time) or 8am-5pm PT (Pacific Time)

Job Description:

Overview: Provide executive support to selected Level 2 & 3 Managing Directors with complex organizational responsibilities. Independently complete assigned non-routine tasks to meet goals and may work in a team environment. Serve as the primary support and act as a liaison between the executives and their organization. In locations with medium to large numbers of Executive Support Associates/Analysts, this role may also coordinate the activities of their Executive Support team. Stands as a Team Lead.

Team Lead

Prepares meeting agenda for the team meeting; Facilitates Team weekly huddle and team meetingSpearheads team activities (e.g. brownbag sessions)Approves Time and Expense of the teamConducts annual review of team processesPrepares Business Update ReportsPrepares Monthly Resource Allocation ReportConnect with Stakeholders

People Management

Prepares Individual Scorecard of the team and conducts monthly discussionConducts coaching session and discussion with each team members for performance development.Provides report to HR and management about performance of the teamConducts mid-year and annual performance review of the team

Client Management

Handles client feedbackHandles client communication

Handles limited MD support (Level 3 and up across North America)

Join our high-performing team and enjoy these benefits:

Be part of one of the biggest and most stable organization in the worldHealthcare Insurance (HMO) & Life Insurance coverage from day 1 of employment*Expanded maternity leave up to 120 days*Flexible Working Arrangements*Employee Stock Purchase PlanHealthy and Encouraging Work EnvironmentAllowancesLoyalty, Christmas Gift, Inclusion and Diversity Benefits*Night DifferentialRetirement Plan

*Terms and Conditions Apply

**An applicant can only re-apply for the same position after six (6) months from his/her previous application

Additional Information:

The following documents will be asked as part of the pre-hiring requirements prior onboarding. We recommend to prepare the requirements early to ensure on time onboarding. Detailed discussion will take place during onboarding process as well as changes on the requirements as needed.

Transcript of Records (TOR)Diploma (for graduates only) and/or Certificate of GraduationCertificate of Employment (COE) and/or SSS Employment HistorySSS ID and/or SSS Verification FormSSS Statement of Account (SOA)SSS Certificate of ContributionPag-IBIG Member’s Data Record (MDR)Philhealth ID and/or Philhealth Member Data Record (MDR)TIN ID and/or Processed BIR Form 1905 or any BIR documents reflecting your TIN and with BIR StampedNSO Birth Certificate