Account Management – Work in partnership with the business to provide specialist coaching, support and influence that enable business to effectively deliver their people plans. This role plays an integral part in success assigned departments by developing effective working relationships, influencing and challenging the management team, and the development and delivery of their people plans in support of the achievement of the business area and HR strategies.
Provide support in the areas of Performance Management, Employee Engagement, Employee Development, Employee Relations and Discipline by communicating with agents and associates in the business units assigned.Build and maintain effective stakeholder relationships through proactive business programs and problem resolution.Talent Engagement and Retention - Responsible for setting an employee friendly environment, which builds a good platform for reaching the goals and where employees feel their personal contribution to the results of the organization.
Promote harmonious relationships, camaraderie and cooperation within the Company by organizing activities and events that support and enhance employee morale.Coordinate the production managers in taking care of the movement of employees, promotion, layoff, transfer, resignation, etc.Conduct exit interviews, employee surveys and focus group discussionsCoordinates Employee Engagement activities.Employee Relations & Discipline - Work in partnership with the business to manage employee by building management responsibility and capability for managing ER issues and improve the effectiveness of consultation.
Conduct administrative investigations of violations of Code of Conduct and Good Behavior for staff and management team membersConduct employee relations concerns, including but not limited to counseling and disciplineDetermine type of disciplinary actions that will be imposed on certain offenses based on the Company handbookDraft Notices to Explain, Notices of Conference and Notices of DecisionWrite email correspondence to relevant persons in the department the employee under investigation belongs to regarding Notices to Explain, Notices of * Conference and Notices of Decision to asking for their recommendation on the penalty to be meted outDraft Notices of Preventive SuspensionPolicy Cascade and Compliance
Responsible for the overall compliance of the HR solutions and HR Procedures applied at the business assigned.Help identify gaps in existing HR policies and contribute to the development of new HR policies and procedures.Organize orientation/briefings for Supervisors and Managers regarding new policies and procedures